My RET Performance Intelligence — AUSTRALIA
What thousands of real estate conversations are revealing.
My RET Premium records what real estate professionals choose to practise and how those conversations are assessed. The pattern across the current reporting period is consistent, and it is commercially significant.
20,000+
Roleplay conversations in four weeks
68%
Involved vendor management
47%
Recorded pass mark
The industry is practising the conversation it struggles with most.
Across current My RET and platform activity in Australia and New ZealandFigures are based on aggregated platform activity during the applicable four-week reporting period. Data is presented at an overall level and does not identify individual members.
The most practised conversation is also one of the least consistently controlled.
Module 01
Conversation demand
Vendor management is the dominant category of practice activity in the current reporting period.
Only the supplied and verified figures are shown. No additional category breakdown has been published, and none is estimated here.
Practice choice is a signal. When more than two-thirds of recorded activity is aimed at one conversation type, that conversation is where professionals feel the most exposure.
Vendor management is not an occasional conversation. It is price, evidence, expectation and trust — repeated across every campaign.
Figures are based on aggregated platform activity during the applicable four-week reporting period. Data is presented at an overall level and does not identify individual members.
Module 02
Performance gap
The distance between the volume of attempts and the recorded pass threshold is the clearest capability signal the platform produces.
Met the platform's pass threshold
Less than half of the recorded attempts met the platform's pass threshold. That is a development signal, not a verdict on any individual.
- —This is not an independent industry study.
- —It does not represent every real estate professional.
- —No causal claim is made about listings, revenue or conversion.
- —It is aggregated activity recorded through the platform during the stated reporting period.
Module 03
Training priority
For the agent
If vendor conversations are the most practised and the least consistently passed, they are the highest-value place to spend the next hour of preparation.
For the leader
Training decisions can be informed by behavioural data rather than assumptions about where the team is struggling.
For the network
A capability theme this visible across activity is a candidate for a consistent national training priority.
Module 04
Repeat practice
Repeated roleplay allows members to adjust their approach before speaking to a real vendor. The same scenario can be attempted again with a different opening, a different frame and a different sequence of evidence.
Run the scenario and see the result.
Review the transcript and locate the moment control shifted.
Change the approach based on the improvement guidance.
Run the same scenario again and compare against session history.
What the reporting can show.
- —Which conversations you avoid and which you repeat
- —Where your score is consistently strongest
- —Which skill area limits the result most often
- —How an adjusted approach changed the outcome
- —What to practise before the next appointment
- —Which scenario categories the team is choosing
- —Where pass results cluster and where they fall away
- —Whether practice activity is consistent or sporadic
- —Which capability themes recur across an office
- —Which conversations deserve the next training session
Availability depends on the agreed deployment and current product capability. Nothing here is presented as a live management dashboard.
Across more than 20,000 conversations in four weeks, 68% involved vendor management — and the recorded pass mark was just 47%. The industry is practising the conversation it struggles with most.
Figures are based on aggregated platform activity during the applicable four-week reporting period. Data is presented at an overall level and does not identify individual members.