Teams, offices and networks — Australia
What changes when the whole team can practise?
My RET Premium gives real estate businesses a practical environment for scenario-based development, repeat practice and more informed coaching.
If 68% of current practice activity is focused on vendor management and the recorded pass mark is 47%, leaders should not be guessing whether this capability needs attention.
They can see it.
Figures are based on aggregated platform activity during the applicable four-week reporting period. Data is presented at an overall level and does not identify individual members.
Where businesses put it to work.
New-agent onboarding
Give new people somewhere to make the mistakes before a client hears them.
Vendor-management training
Target the conversation the data already identifies as the pressure point.
Property-management conversations
Arrears, maintenance escalation, fees and service expectations.
Leadership development
Accountability, coaching and performance conversations.
Consistent objection handling
One standard of response across the office.
Scenario-based coaching
Coach against a transcript, not a recollection.
Capability reporting
See which conversations the team chooses to practise.
Team accountability
Practice becomes visible activity rather than good intention.
Network-wide training priorities
Identify themes that justify a national focus.
Reporting views leaders ask about.
Reporting capability illustrationPractice activity and reporting can help leaders identify recurring conversation gaps, understand which scenarios their people are choosing and direct coaching toward the areas where support may be required. Availability depends on the agreed deployment and current product capability — nothing below is presented as a live team dashboard.
Number of practice sessions
Scenario categories selected
Individual session scores
Pass-rate distribution
Skill-category results
Repeated scenario attempts
Session history
Participation
Leaderboard activity
Downloaded reports
Conversation-category demand
Development themes
Who it is built for.
Principals
Agency owners
Training leaders
Network executives
Franchise groups
Property-management leaders